What Is Not Included

We believe in being upfront about what professional carpet cleaning can and cannot achieve. The following are outside the scope of a standard clean — we'll always let you know before we begin if any of these apply to your carpets.

  • Permanent dye stains or bleach damage (results cannot be guaranteed)
  • Structural repairs, re-stretching, or re-fitting of carpets
  • Stain protection coating (available as a chargeable add-on — ask when booking)
  • Removal of mould caused by prolonged water damage or structural damp
  • Furniture removal (we work around furniture; heavy items should be cleared in advance where possible)

How Our Carpet Cleaning Process Works

We follow a clear, consistent six-step process on every job. This ensures nothing is missed, the right method is used for your specific carpets, and you know exactly what's happening at every stage.

Step 1 – Free Quote & Booking
Contact us on 07700 167202 or via our contact page to describe your carpets, room sizes, and any specific concerns. We'll provide a clear, honest quote with no hidden charges.

Step 2 – Pre-Clean Assessment
On arrival, our technician inspects your carpets in person — assessing fibre type, soiling level, stain history, and any areas requiring special attention before any cleaning begins.

Step 3 – Pre-Treatment
Problem areas, heavy soiling, and stains are pre-treated with appropriate solutions to loosen dirt and break down residues ahead of the main clean.

Step 4 – Deep Extraction Clean
We apply our primary cleaning method — typically hot water extraction — using professional-grade equipment that penetrates deep into carpet fibres, lifting embedded dirt, allergens, bacteria, and odour-causing residues.

Step 5 – Spot Treatment & Finishing
Any remaining marks are addressed with targeted spot treatments. The carpet is then groomed to restore pile direction and even appearance.

Step 6 – Drying & Aftercare Guidance
We advise you on expected drying times — typically 2–6 hours depending on carpet type, thickness, and ventilation — and provide simple aftercare tips to keep your carpets cleaner for longer.

Carpet Cleaning Pricing in Birmingham

How Our Pricing Works

We don't publish fixed prices online because every job is different. Pricing is based on a straightforward assessment of your specific requirements — not a one-size-fits-all rate that may not reflect the actual work involved.

Factors That Affect the Cost

When we provide your quote, we take the following into account:

  • Number of rooms and total carpet area
  • Level of soiling and staining
  • Carpet fibre type (e.g. wool, synthetic, berber)
  • Whether pre-treatment or specialist stain removal is required
  • Add-ons such as stain protection application
  • Access and any logistical considerations

How to Get an Accurate Quote

Call us on 07700 167202 or visit our contact page to request a free, no-obligation quote. We're available Monday to Sunday, 8am–10pm, and aim to respond promptly. There's no pressure and no obligation — just a clear, honest price based on what your carpets actually need.

What to Expect – Honest Results & Limitations

Realistic Outcomes

Professional carpet cleaning significantly improves the appearance, hygiene, and smell of most carpets. The majority of customers notice a clear, visible difference after a single clean. Results are particularly strong on general soiling, pet hair, dust, allergens, and many common stains.

Understanding Limitations

We'd rather be honest with you upfront than overpromise and underdeliver. Here's what you should know before booking:

  • Set stains: Some stains — particularly those that have been left untreated for a long time, or that have been scrubbed with the wrong products — may be permanent. We will always advise you honestly before and during the clean.
  • Bleach or dye damage: Discolouration caused by bleach, harsh chemicals, or fading cannot be reversed by cleaning.
  • Older or worn carpets: Cleaning can refresh and improve older carpets, but it cannot restore worn pile or reverse physical wear.
  • Drying times: Carpets will be damp after hot water extraction. Adequate ventilation speeds drying. We recommend keeping foot traffic light until fully dry.

Why Choose Birmingham Upholstery and Sofa Cleaners?

Established & Experienced

We've been cleaning carpets, upholstery, and sofas across Birmingham and the West Midlands since 5th August 2018. That experience means we've encountered virtually every carpet type, stain, and cleaning challenge — and we know how to handle them properly.

Fully Insured

We carry full public liability insurance, giving you complete peace of mind when we're working in your home or business premises.

Available When You Need Us

We operate seven days a week, 8am–10pm, including weekends and bank holidays. Whether you need a weekday morning slot or a Sunday evening appointment, we'll work around you.

Honest, Transparent Service

We don't oversell results or quote low and charge high. You'll receive a clear quote upfront, an honest assessment of what's achievable, and a professional clean delivered to a high standard every time.

Local Knowledge, West Midlands Coverage

Based in Birmingham, we also serve customers across the wider region. Alongside carpet cleaning, we offer professional upholstery and sofa cleaning services in Birmingham, Solihull, Coventry, Wolverhampton, Dudley, and Walsall.

Frequently Asked Questions

How long does carpet cleaning take?
The time varies depending on the number of rooms and the level of soiling. A single room typically takes 20–45 minutes. A full house clean may take 2–4 hours. We'll give you a realistic time estimate when you book.
How long will my carpets take to dry?
Most carpets dry within 2–6 hours after hot water extraction. Drying time depends on carpet thickness, fibre type, room temperature, and ventilation. Opening windows and using fans or heating will speed up the process.
Do I need to move my furniture before you arrive?
We ask that you clear smaller items and breakables from the areas to be cleaned. We can work around larger furniture, but moving heavy pieces in advance allows us to clean the full carpet area more effectively.
Can you remove pet stains and odours?
Yes. We use specialist pre-treatments and deodourising solutions designed to break down pet urine and neutralise odours at the source rather than simply masking them. Results depend on how deeply the stain has penetrated and how long it has been present.
Is hot water extraction (steam cleaning) safe for all carpets?
Hot water extraction is suitable for the majority of carpet types. During our pre-clean assessment, we identify the fibre type and condition of your carpet and select the most appropriate cleaning method. Where hot water extraction is not suitable, we will recommend an alternative.
Will carpet cleaning remove all stains?
Professional cleaning removes the vast majority of everyday stains. However, some stains — particularly those caused by bleach, permanent dyes, or that have been set for a long time — may not be fully removable. We will always give you an honest assessment before we begin.
How often should I have my carpets professionally cleaned?
For most households, we recommend a professional clean once every 12–18 months. Homes with pets, young children, or high foot traffic may benefit from more frequent cleans. Regular professional cleaning also helps extend the life of your carpets.

Ready to Book Your Carpet Clean in Birmingham?

Get in touch today for a free, no-obligation quote. We're available seven days a week, 8am–10pm — including weekends and bank holidays. Call us now on 07700 167202 or visit our contact page and we'll get back to you promptly.

Get a Free Quote